Terms and conditions

Terms and Conditions: VigoCel

This website is controlled, operated and owned by Herdeng Trading Co. Ltd. of 1F, No. 550, Dazhi Road, Dali Dist. Taichung City, Taiwan R.O.C. Using this website or placing an order for goods on www.herdeng.com and affiliated sites, indicates your acceptance of our Terms and Conditions and Private Policy conditions. These Terms and Conditions may be amended periodically, and you will be deemed to have accepted any amendments if you use our website after those amendments have been posted.

Placing an Order

VigoCel Cellular Nutrition food supplements have been checked by the SourceTec Standard Test Co. Ltd. of Taiwan. R.O.C. Description of goods, services and prices may be subject to change or correction at any time without notice. Although we seek to ensure product information and descriptions are correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.

Click on the products you wish to buy and put them into the shopping cart. Check the items ordered by clicking your Shopping Basket. After you have finished your selection, confirm ‘order’ then click on the appropriate icon to complete the payment. All prices are in US Dollars, unless otherwise indicated. You will be asked to provide specific personal contact details/information so we can complete your order. Payment to be completed using PayPal. 

Our site supports secure transactions; we use the latest industry standard Secure Socket Layer (SSL) technology, giving you the freedom of placing your order online without worrying about submitting details over the Internet. Connecting to our secure server means that all your personal information, including your credit card details and address, will be encoded so that it cannot be read while travelling over the Internet.

Whilst all items are offered for sale in good faith occasionally for reasons beyond our control, we may not be able to fulfil your order. A sale agreement will only exist between yourself and www.herdeng.com when you receive an email confirming your order.

Sales of products are restricted to individuals who have reached the age of majority in the country of their residence. The age of majority in Taiwan is twenty years and the age of majority will vary country-by-country.

By submitting an order, you warrant that you are authorised and able to make payment via PayPal and the information you have provided is correct. Fraudulent use of credit cards will be reported to the relevant authorities.

Order confirmation

All order confirmations and relevant communication to you from www.herdeng.com will be addressed to the email address supplied when you purchased. Please check that all details are correct. Should you not receive a confirmation email after placing an order, please contact us immediately. Herdeng Trading Co. Ltd. will not be responsible if you fail to receive emails sent to the email address you provide when you placed an order. 

Delivery

All orders are dispatched within 24 hours of order confirmation. Your order will be shipped by express post and usually takes from 7 to 10days to arrive from date of dispatch. International orders may take longer especially during traditionally busy periods. You may track your order and check the status of your package once it has been posted. A confirmation email with Tracking details will be forwarded when posted. You are required to sign an acceptance on delivery. You are responsible for any import duty, taxes, or charges that may be due in your own country.

Refund and Cancellation Policy

Should you receive incorrect, damaged or faulty goods, please contact us within seven days of receipt.

We will arrange an appropriate and depending on availability, a goods exchange, credit or refund, if notified within seven days and you return the product within fourteen days, we make a refund for full orders only returned in resalable condition (subject to our inspection). Part orders and opened packets will not be refunded. 

Contacting Us

If you need to reach us, our email is: info@herdeng.com

Warranties and Liabilities

We are a third-party reseller of the products. You are responsible for proper use of the product according to the site’s instructions and agree to hold us harmless for any use or misuse of the product. We further exclude any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction, or modification. We will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered or any goods or services purchased through this website.

Privacy Policy

Cookies are used on this shopping site, but only to keep track of the contents of your address details. Read in full our Privacy Policy page.

Trademarks & Copyright

This website and all its content are protected by Taiwan and International Copyright law.

Permission is granted to electronically copy and print only those areas of the site so required in the process of using the site as a shopping resource. Copying, modifying, or distributing any part or content of the site for any other reason, without prior written permission from Herdeng Trading Co. Ltd., is expressly prohibited.

Herdeng Trading Co. Ltd. and Herdeng Herbal, VigoCel custom graphic, service marks and trademarks are the trade address of herdeng.com. All other trademarks, product names and company names are the property of their respective owners (Third Party Trademarks). You are not permitted to use the herdeng.com, Herdeng Herbal, VigoCel, Trademarks or third-party trademarks without the prior written consent of Herdeng Trading Co. Ltd. or such relevant third parties that may own the trademarks.

General

Herdeng.com is a shopping resource site operated by Herdeng Trading Co. Ltd. This site is provided on an “as is” basis. Rongwopaul International Ltd. makes no express or implied warranties of any kind relating to the service or information provided.
Any enquiries rising from the above may be directed to info@herdeng.com (?).

Neither Herdeng Trading Co. Ltd. nor any of its Directors will be responsible for any damage caused during the use or misuse of the website or from any information contained therein. All material and information presented by www.herdeng.com is intended to be used for personal use only.

You undertake not to use the website in any way that causes or is likely to cause the site or access to the site to be interrupted, damaged, or impaired in any way. You must not use the site for any purpose that could damage the name of Herdeng Trading Co. Ltd. or Rongwopaul International Ltd. products or any goodwill attached to same. You must not use the website for criminal, fraudulent or illegal activity (including breaches of copyright, trademarks, patents and/or privacy) or in any manner which would cause harm or distress to any third party.

By using this website, you hereby submit to the exclusive jurisdiction of the courts of Taiwan for the resolution of any dispute arising under or in connection with these Terms of your use of this website. www.herdeng.com.

Whilst every effort is made to maintain correct and current information on the site, Herdeng Trading Co. Ltd. reserves the right to change or modify any content or terms and conditions at any time. These conditions do not affect your statutory rights.

Disclaimer:

The information provided on this site is for information purposes only and is not intended to be a substitute for advice from your physician or other health care professional or any information contained on or in the product label or packaging. 

The information on this site should not be used for diagnosis or treatment of any health problem or as a prescription for any medication or other treatment.

Consult your healthcare professional before starting any diet, exercise or supplement program, before taking any medication, or if you have or suspect you might have a health problem.